Return and Exchange Policy FAQ

All sales are FINAL.

If you would like to return an item, you can choose to receive store credit or an exchange. There will be a $6 reshipping fee for all exchanges. 

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How do I return for store credit or exchange for a different size and/or color?

 

• Visit our returns center

• Enter your order number and email address to start
• Follow the instructions and select the items you want to return
• Once your request is approved, you will get a confirmation email with shipping guidelines

 

What items are returnable? 

• Within 30 days from the date of receipt.
• In unused and resalable condition

 

What items are non-refundable? 

 The following items cannot be returned:

• Gift cards
• Pajama Pants
• Items marked as Final Sale. 
• Mystery Items.

 

What if I received an item and it is damaged?

If the purchased product is faulty, contact us within 7 days of the delivery date.

 

What are the refund options?

The following refund options are supported:

• Refund to store credit 
• Exchange for a different item. 

 

 

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request in our Returns Portal.

 

How soon will I get my store credit?

Once your returned item is received and inspected, you will be notified via email. Returns are processed within 3 business days of receipt.

 

What if my question is not answered here?

If you have any additional questions regarding returns, exchanges, or store credit please contact us.